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Frequently Asked Questions

  Don't Risk It REVS Check It

 


How can I do a REVS enquiry?

Via the Internet at www.revs.nsw.gov.au (24 x 7) or by telephone on 13 32 20, weekdays 8.30am - 5.30pm and weekends 9.00am - 5.00pm (excludes some public holidays).

What information do I need to purchase a REVS certificate?

You will need the details of the vehicle or boat that you are checking. For a motor vehicle, the VIN or chassis number, registration number (if the vehicle is registered) and the engine number (if applicable). For a boat you will need the NSW registration number, the HIN (Hull Identification Number) and the engine number(s) (if applicable).

NB. The VIN/HIN is the prime identifier of the vehicle/boat and it is critical that you provide the correct number when doing your REVS check. Failure to provide the correct number will cause your REVS certificate to be invalid.

What type of information does the REVS certificate provide?

The REVS certificate will state whether or not an encumbrance is recorded against the vehicle or boat. If an encumbrance is recorded, the certificate will state the name and address of the interest holder, the details of the vehicle or boat recorded on REVS and other information such as the date that the interest was recorded on REVS and the type of finance, eg. lease or hire-purchase etc.

Does a REVS certificate cover encumbrances in other States and Territories?

A REVS certificate provides protection against financial encumbrances in NSW, ACT, NT, QLD, VIC and SA. While REVS cannot guarantee information relating to stolen vehicles and boats and written-off vehicles, we provide warnings on boats reported stolen in NSW, vehicles written-off in NSW and vehicles reported stolen in NSW, QLD, VIC and SA.

What is a written-off vehicle?

There are 2 types of written-off vehicles – a statutory write-off and a repairable write-off. A statutory write-off is a vehicle that has been damaged beyond repair and can only be sold for parts. A repairable write-off is a vehicle that is currently or has been previously written-off. The vehicle may have been repaired, inspected and reregistered.

How do I check a vehicle that isn’t registered in NSW?

NSW REVS can do a search on unregistered vehicles and those registered in NSW, the ACT, the Northern Territory, Victoria, South Australia and Queensland.

If the vehicle is registered in WA, contact WA REVS on 1300 304 024 or at www.docep.wa.gov.au/revs/. For vehicles registered in Tasmania, contact the Vehicle Securities Register on 1300 851 225 or at www.transport.tas.gov.au/regstat/index.html.

Important Note - NSW Motor Vehicle Registration Requirements: NSW residents considering the purchase of an unregistered or interstate registered vehicle should be aware that the vehicle will require an inspection by the NSW Roads and Traffic Authority (RTA) prior to registration in NSW. For further information contact the NSW RTA on 13 22 12 or visit the RTA website at http://www.rta.nsw.gov.au/registration/rego_new.html .

How do I check a boat that isn’t registered in NSW?

Currently NSW REVS can only check boats that are registered with NSW Maritime. Other boat registers include:

Queensland REVS 1300 658 030 http://www.fairtrading.qld.gov.au/

Western Australia REVS 1300 30 40 24 www.docep.wa.gov.au/revs/

Shipping Registration Office 02 6279 5921 http://www.amsa.gov.au/Shipping_Registration/

If you can’t check the boat on REVS, please note that you may be able to check the trailer (if applicable) for financial encumbrance and stolen vehicle information.

How much does a REVS certificate cost?

A REVS certificate costs $13.30.

How can I pay for a REVS certificate?

By credit card (Visa, MasterCard, Diners Club, Amex), cheque, money order or cash (cash can only be accepted at a NSW Fair Trading Centre).

How long is a certificate valid for?

A REVS certificate is valid for as long as you own the vehicle or boat, provided that you complete the purchase of the vehicle or boat before midnight of the day following issue of the certificate.

NB. The VIN/HIN is the prime identifier of the vehicle/boat and it is critical that you provide the correct number when doing your REVS check. Failure to provide the correct number will cause your REVS certificate to be invalid.

What if I have a valid REVS certificate but my car gets repossessed because of a previous owner’s debt?

You should seek independent legal advice.

How long does it take to remove an encumbrance record from REVS once the car or boat has been paid out?

Once an encumbrance has been finalised, the interest holder has 14 days in which to remove the registration from REVS.

What can I do if the interest holder takes longer than 14 days to remove the encumbrance from REVS?

You can lodge a complaint with REVS about the late cancellation of the encumbrance by downloading the form, "Complaint – Late Cancellation of Interest" from REVS website (http://www.revs.nsw.gov.au/about/appforms.htm).

Complete the form and return it to REVS, together with evidence that the debt has been paid.

What can I do if there is an encumbrance recorded against my car or boat that shouldn’t be on REVS?

Send a letter of complaint to the General Manager, REVS, PO Box 972, Parramatta NSW 2150. Please provide details of your vehicle/boat and any information relating to the encumbrance. REVS will investigate the matter and if appropriate, may issue a Show Cause Notice to the interest holder. The interest holder will be asked to ‘show cause’ why the interest should not be cancelled from the Register.

I am about to purchase a replacement engine for my car. Can a REVS check be done on an engine number only?

No, a REVS check can only be done if you provide a VIN or chassis number with the engine number.

Can REVS do a check on a motorbike?

Yes, a REVS check can be done on a motorbike by providing the VIN/chassis number, engine number and registration number (if registered).

I am thinking about buying a car/boat that has money owing on it. How can I do this without becoming responsible for the debt?

Before you buy a vehicle/boat with an encumbrance, REVS suggests you take these steps:

1. Ask the seller to obtain a payout figure in writing from the financier.

2. Ring REVS and purchase a REVS certificate for protection against repossession of the vehicle/boat due to financial interests that have not been registered with REVS.

3. Make out two (2) separate cheques - one payable to the financier for the total payout figure and the other to the seller for the balance. Never pay the seller the full amount as you have no guarantee that he/she will pay out the debt.

4. Ask the seller and financier for a receipt. It is also recommended that you obtain a copy of the letter of discharge from the financier which confirms that they no longer have an interest in the vehicle/boat. Keep this letter with your REVS certificate.

5. Make sure that you finalise the purchase of the vehicle/boat before midnight of the day after the certificate is purchased. That is, if you buy a REVS certificate on a Thursday, then you must pay for the vehicle/boat (hand over the cheques to the financier and the seller) before midnight of the Friday. This sequence of events ensures that the REVS certificate remains a valid legal document.

Please note that as financiers have 14 days in which to cancel their interests with REVS once a debt has been paid out, the certificate may still show the financial encumbrance warning even though you have paid out the debt. The letter of discharge (or copy) from the financier is proof that the seller's debt has been paid out.

I have bought a certificate over the Internet but was unable to print it. How can I print a copy of my certificate?

Provided that you wrote down the certificate number, then click here https://online.revs.nsw.gov.au/revs/SelectCertificate.htm , enter your certificate number and VIN or chassis number and you will be able to reprint your certificate. If you didn’t have time to note down your certificate number, contact REVS by telephone on 13 32 20 or email revs@oft.commerce.nsw.gov.au with details of your vehicle and the date that the certificate was purchased and we will provide you with the certificate number.

 


REVS is a service provided by
Office of Fair Trading         Department of Commerce

Last Updated: 30 June, 2008
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